I'm a venue!

Everything you need to know as a Venuemob venue partner

Pip Skillington avatar Joe Bibby avatar
59 articles in this collection
Written by Pip Skillington and Joe Bibby
Your venue listing – images, FAQs, descriptions and more

How do I add content to my listing?

Adding images, PDFs, FAQs, venue description and more.
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Written by Pip Skillington
Updated over a week ago

How do I get to a 100% complete venue listing?

This is also sometimes referred to as your Content Quality Score (CQS).
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Written by Pip Skillington
Updated over a week ago

Adding images to your venue listing

Add high quality images of your venue in Venuemob Manager
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Written by Pip Skillington
Updated over a week ago

Adding a function space to your venue profile

Adding a new function space to your profile.
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Written by Pip Skillington
Updated over a week ago

How do I add customer reviews?

Solidify your venue's reputation by accumulating customer reviews.
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Written by Pip Skillington
Updated over a week ago

How do I change the suitable event types for my venue?

Receiving enquiries for event types that you don't accommodate? Make sure your event suitability tags are up to date.
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Written by Pip Skillington
Updated over a week ago

Help! I need help writing my venue's frequently asked questions.

We recommend adding at least five FAQs to your listing. Where should you start?
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Written by Pip Skillington
Updated over a week ago

Adding menu or function package PDFs to your listing

Adding function package or menus PDFs to your listing is easy, and an amazing way to let customers know of your offerings.
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Written by Pip Skillington
Updated over a week ago

Adding a description to your venue listing

What makes your venue unique? Add copy to describe your venue, and sell it to event planners.
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Written by Pip Skillington
Updated over a week ago

Space descriptions – an easy way to boost your online presence

This article covers the Dos and Donts when it comes to adding space descriptions, and how they benefit your venue.
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Written by Pip Skillington
Updated over a week ago

How to add a video to your listing

Videos are a great way to showcase your venue to potential clients.
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Written by Pip Skillington
Updated over a week ago
How to book events via Venuemob

Responding to customers via Venuemob Manager

Messaging, sending files and proposals, setting up site visits and calling the customer. Venuemob Manager has it all!
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Written by Pip Skillington
Updated over a week ago

Where do I find my Venuemob enquiries and booking requests?

Enquiries are the first point of contact from customers interested in booking your venue for an event.
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Written by Pip Skillington
Updated over a week ago

How does the enquiry to booking process work for venues?

Enquiries, bookings, event confirmation – let's start at the beginning.
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Written by Pip Skillington
Updated over a week ago

The event calendar – what it is and how to use it

The event calendar provides you with a snapshot of your venue's bookings and enquiries.
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Written by Pip Skillington
Updated over a week ago

Where does my message to the customer go? Does it reach their email?

Keep track of all correspondence in Venuemob Manager.
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Written by Pip Skillington
Updated over a week ago

How to confirm events (and prevent incessant reminder emails from yours truly).

Confirm all your Venuemob events using Venuemob Manager
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Written by Pip Skillington
Updated over a week ago

Changing the status of an enquiry – why is this important?

Find out what each enquiry status means, how to set them, and why they're important.
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Written by Pip Skillington
Updated over a week ago

We have multiple venues – where are our enquiries?

If you have multiple venues under the one account, your enquiries will be separated by venue.
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Written by Pip Skillington
Updated over a week ago

How do I find out how many events I've received from Venuemob?

The Venuemob Manager dashboard can help you when it comes to reporting time.
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Written by Pip Skillington
Updated over a week ago
Marketplace offers and best practices

How do I make sure customers see my venue?

It's a competitive world Here's how to ensure you're getting seen by (the right) customers.
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Written by Pip Skillington
Updated over a week ago

Super Venues: What are they and how do I become one?

Super Venues are the top of the Venuemob marketplace (with perks to match).
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Written by Pip Skillington
Updated over a week ago

What are Venuemob’s Marketplace Standards?

To be sure our venue partners are providing the experience our customers expect, we have created a set of best practices.
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Written by Joe Bibby
Updated over a week ago

Add a Venuemob-exclusive offer to your listing

Boost your venue in search results and book more events with a Venuemob-exclusive offer.
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Written by Pip Skillington
Updated over a week ago

Adding a site inspection bonus to your listing

Add site inspection bonus incentives to turn those enquiries into bookings faster.
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Written by Pip Skillington
Updated over a week ago

Improving your Venuemob engagement

Improving your response rate and overall Venuemob engagement 'performance' will result in a higher ranking and more bookings.
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Written by Pip Skillington
Updated over a week ago

Reviews – where to find them and how to respond

Reviews can work wonders for your venue – instilling a sense of trust from customers.
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Written by Pip Skillington
Updated over a week ago

Improving your booking rate and performance

You're receiving event enquiries and messaging customers – now it's time to improve that booking rate!
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Written by Pip Skillington
Updated over a week ago

Does Venuemob offer paid promotions?

Want to really boost your venue's presence? Have a chat to a member from our marketplace team to learn more.
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Written by Pip Skillington
Updated over a week ago